Frequently Asked Questions
Whether you are a new business owner in Acworth or a growing company looking for better financial support, you probably have questions about how accounting, tax, and payroll services actually work. We have compiled the most common questions our clients ask so you can get clear answers fast. If you do not see yours here, give us a call at 678-213-0602 or schedule a free consultation.
About Pantana CPA
What is Pantana CPA and what do they do?
Pantana CPA is a full-service accounting firm located at 6341 Hwy 92, Suite 100 in Acworth, GA 30102. We provide monthly accounting, bookkeeping, tax planning and preparation, payroll processing, and business advisory services to growth-minded small and mid-size businesses in the Acworth, Kennesaw, Marietta, and greater Cherokee County area.
Where is Pantana CPA located?
Our office is at 6341 Hwy 92, Suite 100, Acworth, GA 30102. We serve businesses throughout the northwest Atlanta suburbs, including Acworth, Kennesaw, Woodstock, Canton, and Marietta.
How long has Pantana CPA been in business?
Pantana CPA has been serving businesses in the Acworth, GA area since 2019. The firm is led by Krista Pantana Dempsey, CPA, and has grown to a team of over a dozen accounting and tax professionals.
What is FAQ?Who is the owner of Pantana CPA?
The principal and founder is Krista Pantana Dempsey, CPA. She leads a team that includes CPAs, enrolled agents, tax accountants, staff accountants, account managers, and a controller.
What is FAQ?How many businesses does Pantana CPA serve?
Pantana CPA is trusted by over 200 businesses in the Acworth, GA area and beyond.
What industries does Pantana CPA work with?
We work with service-based businesses, professional services firms, construction companies, real estate investors, restaurants, medical practices, film industry businesses, nonprofits, multi-unit operators (franchise and non-franchise), tech businesses, and trades like plumbing, HVAC, and electrical.
Services
What accounting services does Pantana CPA offer?
We offer a full suite of client accounting services including bookkeeping, bank reconciliation, monthly financial reporting, tax planning and preparation, payroll processing, tax resolution, business advisory, and QuickBooks Online support.
Does Pantana CPA do bookkeeping?
Yes. Every client is matched with a dedicated bookkeeper who maintains accurate and compliant books. We also offer a collaborative service tier for businesses that already have an in-house bookkeeper and just need professional oversight and review.
Does Pantana CPA offer payroll services?
Yes. Payroll is an optional add-on service for our business clients. Our payroll team handles payroll processing on your preferred schedule, direct deposits, federal and state payroll tax filings, W-2 and W-3 preparation, 1099 preparation, unemployment claims, workers compensation audits, and employee payroll portal access. We use Gusto for payroll processing.
What software does Pantana CPA use?
 We use QuickBooks Online as the primary accounting platform and include a QBO subscription as part of our service packages. We also use Gusto for payroll.
Does Pantana CPA do tax preparation?
Yes. We prepare personal and business tax returns annually. Each client also receives an annual tax projection so you know what to expect before tax season arrives.
Can Pantana CPA help with IRS problems?
Yes. We offer tax resolution services to help clients work through IRS issues that may arise, including back taxes, notices, and compliance problems.
What is included in the tax services at Pantana CPA?
Our tax services include annual tax projection, business and personal tax return preparation, tax resolution, income tax planning for individuals, minimizing taxes for businesses, and multi-state tax compliance.
Does Pantana CPA offer advisory services?
Yes. Business advisory is one of the most valuable things we do for clients. We help you answer questions like how to improve profit margins, whether you can afford to hire, how to evaluate project profitability, how much overhead you should target, and how to plan for growth or an eventual business sale.
Can Pantana CPA help me prepare my business for sale?
Yes. We work with business owners who want to build equity and prepare their company for an eventual sale, including getting financials clean, establishing proper structure, and providing tax planning around the transaction.
Does Pantana CPA work with nonprofits?
 Yes. We serve not-for-profit organizations as part of our client base.
Does Pantana CPA help with multi-state taxes?
Yes. We handle multi-state tax compliance for businesses operating across multiple states.
Working With Pantana CPA
How do I get started with Pantana CPA?
The first step is scheduling a call with our team at pantanacpa.com/contact. There is no obligation and no pressure. We will learn about your business, assess your needs, and put together a custom proposal.
What is the onboarding process like at Pantana CPA?
 We follow a three-step Accounting Success Plan. First, we get you caught up by reviewing your current financials and tax records. Second, we establish good systems by handling your payroll and monthly accounting tasks. Third, we meet with you regularly to review your numbers and help you plan for the future.
Does Pantana CPA work with businesses outside of Acworth, GA?
Yes. While we are based in Acworth and have a strong local presence, we work with businesses beyond the local area. Many of our services are delivered remotely.
What if I already have an in-house bookkeeper?
We offer a Collaborative Service package designed specifically for businesses that have a bookkeeper on staff. We partner with your bookkeeper to handle monthly accounting, tax, and compliance while keeping everything accurate and aligned with your goals.
How does Pantana CPA communicate with clients?
Each client has a dedicated account manager. We also schedule monthly phone or video calls to walk you through your financial reports so you always understand where your business stands.
Can I send files securely to Pantana CPA?
Yes. You can send files through our secure file portal at pantanacpa.com/send-a-file. Clients can also access their records through the client portal at pantanacpa.clientportal.com.
Pricing
How much does Pantana CPA charge?
Every engagement starts with a custom proposal based on your business complexity and specific needs. As a general reference, the Collaborative Service package averages around $850 per month and the Full-Service Accounting package averages around $1,100 per month.
What is included in the Collaborative Service package?
The Collaborative Service package is designed for businesses with an in-house bookkeeper. It includes bank reconciliation, a business tax return (1 shareholder and 1 state), property tax return, one annual tax projection, monthly financial reports, a monthly phone or video call, tax-ready financials at year-end, and a QuickBooks Online subscription.
What is included in the Full-Service Accounting package?
Full-Service Accounting includes everything in the Collaborative package plus data entry. It is the right fit if you need your bookkeeping handled entirely by the Pantana team.
Does Pantana CPA offer add-on services?
Yes. Beyond the base service packages, there are add-on services available. You can see the full list at pantanacpa.com/pricing.
Does Pantana CPA offer a free consultation?
Yes. We offer a Free Financial Health Checkup that gives you a Financial Health Score, actionable recommendations for improving your finances, and insights tailored to your growth goals. You can get started at pantanacpa.com/freefinancialhealthcheckup.
Local and Community
Is Pantana CPA a Dave Ramsey Endorsed Local Provider?
Yes. Pantana CPA is a Dave Ramsey Endorsed Local Provider (ELP), which means we align with Dave Ramsey's financial principles. Learn more at pantanacpa.com/dave-ramsey-endorsed-local-provider.
What areas near Acworth does Pantana CPA serve?
We primarily serve businesses in Acworth, Kennesaw, Woodstock, Canton, Marietta, and the broader Cherokee and Cobb County areas in northwest Georgia. We also work with businesses remotely throughout Georgia and beyond.
How do I contact Pantana CPA?
You can reach us by phone at 678-213-0602, by email at cpainfo@pantanacpa.com, or by visiting our office at 6341 Hwy 92, Suite 100, Acworth, GA 30102. You can also schedule a call directly at pantanacpa.com/contact.